Privacy policy

At Free Wine Bags, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

We may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Payment and order information
IP address and device information
Website browsing and cookie information

How We Use Your Information

We use your information to:

Process and deliver your orders
Process payments
Provide customer support
Improve our website and services
Prevent fraud and unauthorized activity
Send promotional emails when you have opted in
Comply with applicable legal requirements

Cookies

We use cookies and similar technologies to improve website functionality, remember your preferences, and understand how visitors use our website. You can disable cookies through your browser settings, although some website features may not work properly.

Sharing Your Information

We may share necessary information with trusted service providers, including Shopify, payment processors, shipping carriers, analytics providers, and customer support services.

We do not sell, rent, or trade your personal information.

Information may also be disclosed when required by law or when necessary to protect our business, customers, or website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment information is processed through secure payment systems.

Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your information
Opt out of promotional communications

Data Retention

We retain personal information only for as long as necessary to process orders, provide services, prevent fraud, resolve disputes, and meet legal obligations.