Refund policy

At Free Wine Bags, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return in accordance with the conditions outlined below.

Return Period

You may request a return within 30 days of receiving your order. Return requests submitted after 30 days may not be accepted.

Return Conditions

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must include its original packaging and tags.

  • The item must not be damaged, worn, washed, or altered.

  • Proof of purchase or order information may be required.

How to Request a Return

Before sending an item back, please contact our customer support team.

Email: support@zinghandbags.com
Phone: +1 (971) 284-7122

Please include your order number, the item you wish to return, and the reason for the return.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service when returning your order. Free Wine Bags is not responsible for returned packages that are lost during transit.

Refunds

Once your returned item is received, we will inspect it and notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow additional processing time for your bank, credit card company, or payment provider to reflect the refund in your account.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Our customer support team will review the issue and work with you to provide an appropriate solution.

Non-Returnable Items

Items may not be eligible for return or refund if they:

  • Have been used or worn.

  • Were damaged after delivery.

  • Have been washed or altered.

  • Are missing original packaging or tags.

  • Otherwise fail to meet the return conditions listed above.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible.

We cannot guarantee that an order can be cancelled or modified once it has been processed or shipped.

Contact Us

If you have questions regarding returns or refunds, please contact us:

Free Wine Bags
Email: support@Freewinebags.com
Phone: +1 (971) 284-7122
Address: 10625 Southeast 362nd Ave, Unit B4, Boring, OR 97009, United States